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Terms and Conditions

Introduction

www.rentalmondo.com is part of Blue Internet Solutions Ltd. (hereafter referred to as “Rental Mondo”) a private limited company registered in England & Wales with registered address at Kemp House, 160 City Road, London EC1V 2NX, United Kingdom, VAT number GB-281.1904.12.

Rental Mondo provides a website through which owners or rental managers (hereafter referred to as “Owner”) can advertise holiday homes for rent, and through which users (hereinafter referred to as “Guest”) can view, search, make an inquiry or a booking on Rental Mondo.

Rental Mondo is not the owner or rental manager of any of the holiday homes on Rental Mondo and acts therefore only as an intermediary. All booking contracts are agreed between the Owner and the Guest.

Terms and conditions for using Rental Mondo

1. Personal use

Rental Mondo can only be used to view, read, search, book and inquire about holiday rental homes listed on Rental Mondo, with the purpose of renting a holiday home via Rental Mondo or browse articles and medias available on Rental Mondo.

Use of Rental Mondo for any purpose other than booking of a holiday rental home or browsing Rental Mondo is strictly prohibited. Content such as articles, videos, photos, descriptions, owner information, etc and software and design on Rental Mondo is copyright protected. Other than personal use, the content may not be otherwise used or copied without the prior written approval of Rental Mondo.

2. Booking a holiday home on Rental Mondo

On Rental Mondo the Guest sends an inquiry to the Owner and makes a booking directly with the Owner without Rental Mondo being involved. The Guest pays the Owner directly and agrees to the Owners rental agreement.

The general terms and conditions on Rental Mondo apply.

Rental Mondo is not an Owner, rental manager or travel agency, therefore any agreement established to rent a holiday home on Rental Mondo is always agreed between the Guest and the Owner. To this extent, they both must be at least 18 years of age on the day the holiday home is advertised or booked.

3. Accuracy of information

The updated and precise description of the holiday home, as well as the prices, the bookings and the pictures,  is fully provided by the homeowner. Rental Mondo is constantly making efforts to make sure that the information provided by the homeowner is true, accurate and completely adjusted to reality.

Rental Mondo is an online platform and is not inspecting the holiday homes on their physical location or meeting with the Owner.

4. Liability

Use of Rental Mondo indicates that the Guest agrees to release Rental Mondo from any direct or indirect loss or damage in connection with but not limited to fraud, phishing, any breach of terms and conditions, accidents, strikes, lock-outs or disagreements with the Owner. Rental Mondo cannot be held responsible for any losses or damages the Guest may experience using Rental Mondo or staying in any of the holiday homes found or booked via Rental Mondo.

Rental Mondo is not obliged to offer any refund or compensation for direct or indirect losses that neither the Guest may have suffered from renting a holiday home on Rental Mondo nor the Owner may have suffered from renting out a holiday home on Rental Mondo. Rental Mondo acts only as an intermediary so no rental contract or rental agreement can be made with Rental Mondo.

Rental Mondo may contain links to third-party websites or resources. By using Rental Mondo both the Guest and the Owner acknowledge and agree that Rental Mondo is not responsible or liable neither for the availability or accuracy of such websites or resources; nor the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by Rental Mondo of such websites or resources or the content, products, or services available from such websites or resources.

Rental Mondo cannot be held liable to the Owner for any fraudulent, consequential, or indirect damages, including lost profits, however, caused, on any theory of liability. The Owner is responsible for any loss a Guest may experience if the Owner’s email account is hacked or maliciously manipulated in any way. If the Owner is a victim of fraud or phishing or if the Owner cancels a booking, the Owner accepts the obligation to refund the Guest the full amount paid, or to offer a matching holiday home with matching rental conditions if not able to fulfill the original booking agreement made between the Owner and the Guest.

5. Personal data protection and privacy

When using Rental Mondo, some personal information shall be saved in our database. Personal data protection and cookies policy are explained with detail in our Privacy Policy.

6. Miscellaneous

The original English version of the terms and conditions, privacy policy, advertisement agreement, rental agreement, and Booking Protection Guarantee have been translated into other languages. The translated version is a courtesy and office translation only and no rights can be derived from the translated versions. In the event of a dispute about the contents or interpretation of the said documents, or inconsistency or discrepancy between the English version and any other language version of any of the said documents, the English language version to the extent permitted by law shall apply, prevail and be conclusive.

If any provision of either these terms and conditions or the advertisement agreement and rental agreement is or becomes invalid, unenforceable or non-binding, the other provisions shall still remain in force.

7. Legal jurisdiction

These general terms & conditions are governed by English Law. The parties will submit to the relevant courts.

Users also have access to the EU online dispute resolution platform

Terms and conditions for Owners on Rental Mondo

In addition to the above terms, the following terms shall apply to the Owners.

8. Copyright

The Owner guarantees that he owns the copyright in the photographic and textual material supplied to Rental Mondo (hereinafter referred to as “the material”), or is authorized by the owner of the copyright to grant Rental Mondo permission to use the material. The Owner understands that photographic or textual material from any part of Rental Mondo may not be reproduced without permission from the copyright owner.

The Owner grants Rental Mondo a perpetual, royalty-free license to use the material for promotional purposes. The Owner unconditionally indemnifies Rental Mondo immediately on demand against any cost, loss, or liability (including legal representation costs) which Rental Mondo may incur by any breach of copyright from use of the material.

9. Design and layout

Rental Mondo cannot be held responsible for any loss, or damage, resulting from the design of layouts, or changes made to the photographs and text submitted by the Owner. Rental Mondo reserves the right to set the final design layout of a holiday home advert on Rental Mondo, including the right to edit text or amend layouts or photographs. Rental Mondo also reserves the right to amend and edit text data entered on the online database of the Owner.

10. Accuracy of information

Rental Mondo reserves the right to refuse any advertisement on any Rental Mondo website where the content fails to meet minimum requirements which are stated by Rental Mondo.

11. Rating System

Rental Mondo reserves the right to implement a rating system intended for Guests, in which they may assess the conditions and quality of holiday homes and Owners. This valuation would be totally free and Rental Mondo cannot be made responsible for disclaims arising from the feedback, comments, and suggestions made by any Guest.

12. Advertising

Rental Mondo reserves the right to insert advertising or announcements referred to any sort of content in its website, including advertising related to other similar holiday homes. Rental Mondo declares that the use of this service is totally discretional, and Owners waive to file any damages claim, or other complaints or claims relating to any advertise published on the website.

13. Multiple properties

A holiday home on Rental Mondo belongs to a one-holiday unit, not multiple units, nor should be represented as an example of holiday homes. Only one unit should be represented in a holiday home unless prior permission has been given. Rental Mondo reserves the right to amend any holiday homes not in accordance with this policy.

14. Termination of an advert

If Rental Mondo receives complaints from Guests about a specific information on Rental Mondo, that is misrepresenting a holiday home or its surroundings, or if Rental Mondo repeatedly receive complaints about an Owner, or the Owner have materially breached terms and conditions, or the Owner have behaved with misconduct or delivered inaccurate, fraudulent, outdated or incomplete information during the account registration, or violated applicable laws, regulations or third party rights, or if Rental Mondo believes in bona fide that such action is reasonably necessary to protect the safety or property of other Owners or Guests then Rental Mondo reserves the right to remove the holiday home from the website and disable the account without notice, and retain payment.

If an Owner attempts to enter unsuitable material into the database, or repeatedly misuses the online system, Rental Mondo reserves the right to reject any Owner or holiday home and will not be liable for any expense caused.

Otherwise, an Owner may remove the holiday home from Rental Mondo at any time. However, the Owner must honor all current and future booking agreements made with Guests. Rental Mondo does not offer refunds for holiday homes taken offline by the Owner or Rental Mondo.

15. Contact

To maintain a constant high level of service, Rental Mondo requires all Owners to be available to respond quickly to inquiries and bookings by email. Rental Mondo reserves the right to suspend holiday home adverts of Owners who are unavailable for more than 24 hours.

16. External links

Links from a holiday home to any website or an email address other than Rental Mondo are only accepted if a link is sent back to Rental Mondo from the Owner’s website or blog or similar. If an Owner adds a link or email address or company name without consent, re-adds a link or email address or company name after removal or removes reciprocated links from their advert on Rental Mondo, Rental Mondo reserves the right to remove the holiday home without refund.

17. Payment policy

Online credit card payments are processed through a third party payment provider over a fully encrypted SSL secure line. Cash payments are not accepted.

Payments made through Rental Mondo are done via third party secure certified payment provider and Rental Mondo does not store the full credit card details and is not liable for errors or losses on payments or money transfers.

18. Refund policy on the advertisement

Rental Mondo provides an advertising service rather than a physical product. No trial periods are offered, nor does Rental Mondo offer a refund or compensation for adverts which are expired or unexpired. Rental Mondo does not give any refund or compensation if the Owner experiences any losses such as bookings, money, damages or similar relation to any booking of the Owner´s holiday home.

19. Modifications to pricing and conditions

Rental Mondo reserves the right to change the prices and conditions to services offered by Rental Mondo without notice. Changes to prices will be applicable immediately and Owners will be notified by the website.

20. Documentation

In most cases, Rental Mondo requires Owners to supply proof of ownership of their property in the form of a title deed, utility bill or similar. If Rental Mondo does not receive sufficient documentation, Rental Mondo can reject approval of the Owner and the holiday home, and an advert for the holiday home on Rental Mondo will be rejected.

21. Legalized holiday homes

In some regions, the Spanish authorities require by law that Owners obtain a license to rent out a holiday home legally. In these regions, Rental Mondo can only approve and advertise a holiday home if the Owner presents a valid license number for the holiday home.

22. Additional conditions

On Rental Mondo the Owner can advertise a holiday home in different ways. Upon creating the advertisement the Owner will be prompted to accept the conditions that apply to that particular advertising form.

Rental Mondo reserves the right, at its sole discretion, to modify the website, services or to modify this Terms, including the rental share, at any time and without prior notice. If Rental Mondo modifies these terms and conditions, these modifications will be posted on Rental Mondo. By continuing to access or use the website or services after Rental Mondo has posted a modification, Owners and Guests shall indicate their acceptance to be bound by the modified Terms.

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